UX Architect
Project
For over a decade Microsoft developed its technical tools based on the Microsoft Management Console (MMC). The MMC UX paradigm was originally developed for relatively simple applications such as the management of a single server. As the scale and complexity of IT Pro applications increased – due to virtualization and increasingly complex IT infrastructure – the MMC UX paradigm became less effective. Users were challenged by the cognitive load of the applications and new methods to address this were needed.
The UX objective of the Windows Server 2012 project was to create and ship a new UX Model to account for these challenges.
Impact
Worked across the organization and with key customers to deliver the following:
- Conducted benchmark analysis, user research, problem definition, persona and scenario development, prototyping in medium and hi-fidelity, user testing and design iteration, visual design and production
- Developed UX Principles
- Lead Scenario focused engineering (SFE)
- Designed Server 2012 UX as the next generation server management experience
Artifacts
